At NextAmericanJackets.com, we truly appreciate and understand the importance of keeping your information confidential. Therefore, we always ensure that your private information is protected when you complete your purchase.
In our Privacy Policy, we provide a full explanation of what we do with the information you provide. We frequently update this Policy to incorporate new changes for your safety.
THE INFORMATION WE GATHER
When you purchase an item, create a new account, or contact us through our contact form, we request your personal information, which we gather and store in our protected database. This information includes details about the resources you access, such as traffic statistics, location data, and other messaging information.
The information gathered is primarily used to provide you with the best services. It helps us manage products and services, process checkouts, verify identity, prevent fraud, and enhance your shopping experience.
information will be kept secure
All your private information will be kept secure and will be used solely for customer interaction. We will not disclose your personal information to anyone except as required by law.
PRODUCT AND SIZE POLICY
At NextAmericanJackets.com, we fulfill orders based on the size and color you specify. Please note that we do not offer refunds or returns for incorrect sizes and colors on any clothing orders. It is essential to confirm your size carefully before placing an order. Our website provides size charts with detailed information. If you have any questions, email us at nextamericanjackets@gmail.com.
RETURN AND EXCHANGE POLICY
Fit Issues: If the jacket does not fit satisfactorily, return it within 7 days in good, sellable condition, and we will send a replacement. For custom orders made to your provided size, no refund or exchange can be given as it was designed specifically for you and cannot be resold. Delivery costs will be borne by the buyer.
Multiple Items: We do not offer refunds, returns, or exchanges for any clothing if you purchase two items in a single transaction. This policy prevents the practice of ordering multiple items and returning some.
Order Verification: Once an order is verified after 24 hours, no product, color, or size can be exchanged as it is sent for designing.
ORDER CANCELLATION POLICY
Cancellation within 3 Days: There is a 25% deduction on your jacket’s amount.
Cancellation within 7 Days: There is a 45% deduction on the full amount.
No Cancellation After 7 Days: No cancellation will be accepted beyond 7 days of order verification.
QUALITY CHECKS AND REFUNDS
Quality Assurance: Before shipping, our quality department checks each product. If the garment is not satisfactory at delivery time, we will send a new item with priority shipping at our cost.
Refund Policy: Refunds will only be accepted if we are more than 29 working days late after your payment is received. If we cannot verify that the delivery was sent to your specified address, we will issue a full refund, including shipment charges.
If you have any questions or need further assistance, please email us at sales@nextamericanjackets.com.